Employment Opportunities

• Build a strong classroom community with positive communication skills.
• Create an engaging, student-centered environment where there is provision for individual, small and large group work inspired by Reggio Emilia philosophy.
• Prepare and maintain a clean and orderly environment - areas are complete, well maintained, accessible and supporting children's interests.
• Provide an attractive learning environment with thoughtful displays of art and student work.
• Record observations on student inquiry daily.
• Generate bi-weekly lesson plans that focus on students’ interests.
• Plan daily developmentally appropriate work for students using various materials.
• Assure compliance with all relevant state and governmental rules and regulations.

• Maintain regular communication with colleagues.
• Collaborate with teaching team to develop project work arising out of thoughtful reflection on student interest and work.
• Establish and communicate clear expectations for students encompassing respect, collaboration, participation, community-building and problem-solving.
• Work with students in a democratic fashion modeling good citizenship, critical and creative thinking and responsibility as a member of the RPCS community.
• Provide opportunities for individual and small group investigation and skill-building.  
• Foster equitable participation in lessons and conversation supporting language development.
• Provide a culturally relevant, literacy-rich learning environment with a variety of print materials appealing to diverse levels, learning styles and interests.
• Stay abreast of current research based on early childhood educational, state guidelines, and best practices and Reggio Emelia inspired philosophy.
• Provide ample opportunities for students to connect with new vocabulary and experience in multi-sensory ways based on prior experience and applying to real life context.
• Integrate the outdoors, arts integration, cultural and current events using community resources when possible, into instruction.

• Build an open and trusting relationship with staff, children and families.
• Increase cultural competence to work effectively with families of all backgrounds.
• Send daily/weekly communication to each family regarding their child’s personalized work, document for monthly communication with Director.
• Promptly communicate student concerns to Director and parents/guardians in a private, respectable manner
• Be sensitive to multiple household families.
• Respond to e-mails within 24 hours – weekends and holidays excluded. Copy Director on concerning e-mails.
• Address concerns through a direct conversation, free of emotion or judgement, ask questions. Ask for help when needed.
• Participate in regular evaluation process; observations, feedback conferences, self-evaluation, and goal setting to refine practice.

• Actively participate in level meetings.
• Seek resources and ask for help for those requirements or areas of curriculum that are not your strength.
• Stay abreast of current industry research and implement Reggio Emilia-inspired curriculum in a way that is consistent with the unique needs of each child.

• Must have exemplary interpersonal, verbal, and written communication skills.
• Demonstrate ability to cultivate positive relationships with families, colleagues, and students.
• Create a safe, nurturing environment where children can learn and play.
• Possess outstanding organizational skills and ability to manage and prioritize work in a fast-paced environment. Pays great attention to details.
• Excellent computer skills, including use of iPads; proficiency in MS Office (Outlook and Word) is strongly desired.
• Must be able to maintain confidentiality, have good judgment and decision-making skills.
• Must be able to comply with background checks, including fingerprints, as required by the licensing agency and/or state regulations.
• Willingness to work some extended hours, night and weekends, as needed. 
• As a condition of employment, all employees hired after August 1, 2021, are required to be fully vaccinated for COVID-19 and be able to provide proof of such vaccination.        

• High school diploma/GED with minimum of 2 years’ experience required. An associate's or bachelor’s degree (with transcripts) in Early Childcare Education (ECE), strongly desired.
• Must possess or be in the process of completing 90-hour certification, 45 hours of which must be in Infant/Toddler.
• The candidate must also possess 45 hours of Child Development and 9 hours of Communication.
• Familiarity with the Reggio Emilia philosophy is a plus.
• Must possess CPR and First Aid Certification or willingness to immediately obtain upon hire.

• Must be able to ascend/descend stairs in a school building.
• Must be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity with children.
• Requires ability to turn, sit, bend, reach, squat, kneel, crawl, stoop, push, pull, walk around campus, and stand for prolonged periods.
• Must be physically able to lift a minimum of 40 pounds, and regularly work indoors or outdoors.

• Build a strong classroom community with positive communication skills.
• Create an engaging, student-centered environment where there is provision for individual, small and large group work inspired by Reggio Emilia philosophy.
• Prepare and maintain a clean and orderly environment - areas are complete, well maintained, accessible and supporting children's interests.
• Provide an attractive learning environment with thoughtful displays of art and student work.
• Record observations on student inquiry daily.
• Generate bi-weekly lesson plans that focus on students’ interests.
• Plan daily developmentally appropriate work for students using various materials.
• Assure compliance with all relevant state and governmental rules and regulations.

• Maintain regular communication with colleagues.
• Collaborate with teaching team to develop project work arising out of thoughtful reflection on student interest and work.
• Establish and communicate clear expectations for students encompassing respect, collaboration, participation, community-building and problem-solving.
• Work with students in a democratic fashion modeling good citizenship, critical and creative thinking and responsibility as a member of the RPCS community.
• Provide opportunities for individual and small group investigation and skill-building.  
• Foster equitable participation in lessons and conversation supporting language development.
• Provide a culturally relevant, literacy-rich learning environment with a variety of print materials appealing to diverse levels, learning styles and interests.
• Stay abreast of current research based on early childhood educational, state guidelines, and best practices and Reggio Emelia inspired philosophy.
• Provide ample opportunities for students to connect with new vocabulary and experience in multi-sensory ways based on prior experience and applying to real life context.
• Integrate the outdoors, arts integration, cultural and current events using community resources when possible, into instruction.

• Build an open and trusting relationship with staff, children and families.
• Increase cultural competence to work effectively with families of all backgrounds.
• Send daily/weekly communication to each family regarding their child’s personalized work, document for monthly communication with Director.
• Promptly communicate student concerns to Director and parents/guardians in a private, respectable manner
• Be sensitive to multiple household families.
• Respond to e-mails within 24 hours – weekends and holidays excluded. Copy Director on concerning e-mails.
• Address concerns through a direct conversation, free of emotion or judgement, ask questions. Ask for help when needed.
• Participate in regular evaluation process; observations, feedback conferences, self-evaluation, and goal setting to refine practice.

• Actively participate in level meetings.
• Seek resources and ask for help for those requirements or areas of curriculum that are not your strength.
• Stay abreast of current industry research and implement Reggio Emilia-inspired curriculum in a way that is consistent with the unique needs of each child.

• Must have exemplary interpersonal, verbal, and written communication skills.
• Demonstrate ability to cultivate positive relationships with families, colleagues, and students.
• Create a safe, nurturing environment where children can learn and play.
• Possess outstanding organizational skills and ability to manage and prioritize work in a fast-paced environment. Pays great attention to details.
• Excellent computer skills, including use of iPads; proficiency in MS Office (Outlook and Word) is strongly desired.
• Must be able to maintain confidentiality, have good judgment and decision-making skills.
• Must be able to comply with background checks, including fingerprints, as required by the licensing agency and/or state regulations.
• Willingness to work some extended hours, night and weekends, as needed.         
• As a condition of employment, all employees hired after August 1, 2021, are required to be fully vaccinated for COVID-19 and be able to provide proof of such vaccination.

• An associate’s or bachelor’s degree with minimum of 2 years’ experience required. Credit hours in Early Childcare Education (ECE), strongly desired.
• Must possess or be in the process of completing 90-hour certification, 45 hours of which must be in Infant/Toddler.
• The candidate must also possess 45 hours of Child Development and 9 hours of Communication.
• Familiarity with the Reggio Emilia philosophy is strongly desired.
• Must possess CPR and First Aid Certification or willingness to immediately obtain upon hire.

• Must be able to ascend/descend stairs in a school building.
• Must be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity with children.
• Requires ability to turn, sit, bend, reach, squat, kneel, crawl, stoop, push, pull, walk around campus, and stand for prolonged periods.
• Must be physically able to lift a minimum of 40 pounds, and regularly work indoors or outdoors.

• Some local travel may be required from time-to-time.

Roland Park Country School is seeking mature, creative, and caring substitutes for its Little Reds Early Childhood Program. Little Reds serves children 6 weeks through 5 years old and is open Monday-Friday 7:30am-6:00pm. Qualified candidates must be a high school graduate. Experience with infant and toddler children is necessary.  Candidates with the 90 Hour Child Care Certification are preferred. This is a part time/hourly position. This is a Non-Academic/Staff position. As a condition of employment, all employees hired after August 1, 2021, are required to be fully vaccinated for COVID-19 and be able to provide proof of such vaccination.

HOW TO APPLY
Interested candidates must apply by completing the employment application and submitting a resume and cover letter to Ms. Shahad Alkubaisi in HR at askhr@rpcs.org. References may be requested after the application has been submitted.

• Provides individual and group counseling services on an as-needed, short-term basis and makes recommendations for outside mental health and therapeutic support if needed.
• Identifies students in need, assesses their level of need, refers students to appropriate services, and monitors students' responses to interventions.
• Provides crisis assessment and management for Middle School students and collaborates with community mental health providers.
• Maintains high visibility within the school community and participates in the school community with other reasonable duties as assigned from time to time by the Director of Counseling or Middle School Head.
• Conducts small and large group presentations and other educational programming to students, faculty, and parents/guardians.
• Creates curriculum and teaches six to eight wellness classes that are developmentally and age-appropriate in wellness and life skill classes for students in grades 6-8.
• Understands child-mandated reporting laws and follows school policies for reporting concerns of child abuse and neglect to child protective services.
• Consults and collaborates with parents, guardians, and outside treatment providers.
• Meets regularly with the Middle School leadership team to carry out the institutional goals for supporting wellness, socio-emotional learning, and mental health.
• Consults with teachers and administrators to address concerns about Middle School students' social and emotional welfare.
• Participates and attends Middle School team meetings and grade-level meetings.

• Demonstrated ability to be proactive, lead initiatives and meet deadlines.
• Outstanding interpersonal skills with ability to communicate with colleagues, administrators, students, and parents professionally and with tact.
• Ability to handle a high level of confidentiality.

• Master’s degree in School Counseling, Counseling, or Social Work; certification or state licensure preferred.
• Minimum of two years of experience working with Middle School students.

• The Middle School Counselor is a 10-month, full-time, exempt position.
• This position begins with the 2023-2024 school year in August 2023.
• It is expected that the Middle School Counselor will perform their job duties on campus and be available to work during all hours as may be assigned by the School, as well as during other hours for events and activities.

• Plans, assesses and teaches two sections of Spanish in the Middle and two sections of Spanish in the Upper School.
• Develops and delivers engaging and effective Spanish language curriculum for Middle and Upper School students, aligning with the goals of the World Languages program at Roland Park Country School.
• Creates a positive and inclusive learning environment that promotes the development of students' linguistic proficiency, cultural understanding, and global awareness.
• Employs a variety of instructional strategies, resources, and technologies to facilitate students' acquisition and mastery of the four language skills: reading, writing, listening, and speaking.
• Designs and implements authentic and meaningful learning experiences that encourage students to use Spanish actively and purposefully in real-life contexts.
• Fosters a classroom culture that encourages students to take risks, make mistakes, and learn from them, promoting their confidence and autonomy as language learners.
• Collaborates with colleagues in the World Languages Department to ensure consistency and coherence in the curriculum, instructional practices, and assessment strategies.
• Builds and maintains positive relationships with students, parents, and colleagues, fostering open communication and a supportive learning community.
• Participates in department meetings, faculty professional development sessions, parent-teacher conferences, and other school-wide events as required.
• Engages in ongoing self-reflection and professional growth, actively seeking opportunities to enhance teaching practices, cultural competence, and understanding of diverse learners.
• Contributes to the wider school community through participation in extracurricular activities, committees, and school events.
• Other reasonable duties as assigned from time to time by the Upper School Head or Head of School.

• Strong proficiency in the Spanish language, native speaker of Spanish is preferred.
• Strong intercultural competencies and a commitment to culturally competent teaching.
• Familiarity with creating differentiated learning experiences aligned with formative assessments preferred.
• Ability to adapt teaching methods to meet the needs of diverse learners.
• Outstanding interpersonal skills with ability to communicate with colleagues, students and parents professionally.
• Effective classroom management and organizational skills.
• Strong work ethic and high level of integrity.
• Demonstrated ability to integrate technology in content delivery/skill development.
• Familiarity with giving and receiving feedback for professional growth.
• Flexibility and openness to collaboration and experimentation.

• Bachelor’s degree required, preferably in Spanish. Graduate degree in Spanish or Education preferred.
• Minimum of two years of demonstrated excellence in teaching.

• The Middle/Upper School Spanish Teacher is a full-time, exempt position.
• As a condition of employment, all employees hired after August 1, 2021, are required to be fully vaccinated for COVID-19 and be able to provide proof of such vaccination.

• Bachelor's degree in English literature or related field 

• Demonstrated excellence in teaching, at least two years

• Demonstrated ability to integrate technology in content delivery/skill development 

• Experience with inquiry-based learning pedagogies 

• A commitment to culturally-competent teaching 

• Familiarity with giving and receiving feedback for professional growth 

• Growth mindset, flexibility, and openness to collaboration and experimentation 

• Graduate degree preferred
• Familiarity or experience working in independent schools
• A strong desire to help educate courageous scholars
• Experience creating differentiated learning opportunities aligned with formative assessments and continuous feedback to optimize students outcomes

Roland Park Country School, an independent K-12 girls’ school with a co-ed preschool, is looking for energetic and motivated substitute teachers to work with students of all levels. The strongest candidates for substitute teacher jobs have a bachelor’s degree and enjoy working with children. They are flexible and have experience working in education. Prior teaching experience is ideal, but we welcome those with informal experience such as tutoring or childcare as well. Responsibilities include following the absent teacher’s lesson plan and/or creating a lesson plan, assigning classwork and homework as indicated by the teacher and maintaining a well-managed classroom. RPCS offers lots of opportunities and you can indicate a priority for age level and subject if you wish. Candidates will need to undergo a background check and fingerprinting. This cost is covered by the school. As a condition of employment, all employees hired after August 1, 2021, are required to be fully vaccinated for COVID-19 and be able to provide proof of such vaccination.

HOW TO APPLY
Interested candidates must apply by completing the employment application and submitting a resume and cover letter to Ms. Shahad Alkubaisi in HR at askhr@rpcs.org. References may be requested after the application has been submitted.

• Work closely with our Communications/Advancement team to develop and execute social media campaigns and other digital marketing strategies to reach our fundraising and enrollment goals.
• Assist in gathering highlights of School happenings via photography and video. (Coverage of events may include nights and weekends.)
• Assist with managing all of the School’s social media channels.
• Create and maintain a social media calendar for the School.
• Utilize creative approaches to social media, website posts and email campaigns.
• Stay abreast of social media trends in the broad market and in independent schools and provide recommendations that are relevant to the School’s marketing activities.
• Assist in the daily and proactive management of the School’s website, including content creation, news updates, routine maintenance and search engine optimization (SEO).
• Write compelling content to support RPCS communications efforts, including but not limited to, website articles, print publication text, press releases and blogs.
• Assist with basic graphic design projects and edit photo and video content (comfortable using Adobe Creative Suite products and Canva).
• Evaluate survey data, market conditions, and competitor data.
• Assist in creating regular e-communication campaigns.
• Performs other reasonable duties as assigned from time to time by the Director of Communications or the Head of School.

• Experience with Adobe Creative Suite products (Photoshop, Illustrator, InDesign, and Premier Rush preferred), MailChimp, Google Analytics, Facebook Analytics and website content management systems required.
• Strong writing and photography skills.
• Strong understanding of digital marketing best practices.
• Strong interpersonal skills; ability to collaborate widely with various constituencies throughout the School’s community.
• Willingness to work some extended hours, night and weekends, as business needs require.

• Bachelor’s degree required. 
• Minimum of three years’ work experience in marketing, communications or similar field.

• The Communications Associate is a full-time, exempt, 12-month position. 
• The individual in this position is expected to work during all hours as may be assigned by the School and during other hours for events and activities.
• As a condition of employment, all employees hired after August 1, 2021, are required to be fully vaccinated for COVID-19 and be able to provide proof of such vaccination.

See the full Communications Associate job description here.

• In collaboration with the Director of Alumnae Relations, will plan, manage, and implement all aspects of alumnae events locally and around the country. These events include: regional reunions, legacy events, senior celebrations, holiday receptions, Alumnae Weekend and other events as needed to support and engage alumnae with the school. 
• In collaboration with Director of Leadership and Planned Giving, will plan, manage, and implement all aspects of stewardship annual events, such as receptions for leadership donors, scholarship and endowed donors, campaign and planned giving donors.
• In collaboration with the Associate Director of Annual Giving, will plan, manage, and implement all aspects of our annual fundraising events: Night Under the Stars, Golf Classic and Red Hot Run. 
• Manage sponsorship program for our fundraising events. Responsibilities include, but are not limited to, determining sponsorship structure, creation of sponsorship brochure, coordination of online sponsorship platform, identifying, cultivating, soliciting and stewarding all sponsors.
• Create and track the budget related to each event.
• Implement strategies to evaluate events and include appropriate follow-up after each event.
• Work with the communications team for a strategy to promote events and to share recaps and photos after each one.
• Create and oversee detailed timelines for each event and develop briefings prior to each event to send to leadership, staff and key volunteers.
• Prepare and track invitation and RSVP lists in Raiser’s Edge; provide updated reports to the Advancement Team.
• Coordinate and support all associated volunteer planning committees associated with events.
• Create event communication schedules, save-the-dates, invitations, signage, programs, and any necessary social media posts.
• Manage menus, decor, equipment and facility needs with caterer, vendors and/or volunteer hosts.
• Represent the Advancement Office in the all-school calendar meetings.
• Work with the Advancement Service Team to book ticket fees, registrations, sponsorships and to generate appropriate tax and acknowledgement letters.
• Other duties as assigned.

• Outstanding organizational skills and ability to manage and prioritize multiple projects in a fast-paced environment. Pays great attention to details.
• Excellent verbal, written and interpersonal skills.
• Ability to work independently with minimal supervision.
• Excellent computer skills, including proficiency in MS Office (Outlook, Word, Excel, and PowerPoint) is required. Experience with Blackbaud Raiser’s Edge preferred.
• Must have valid driver’s license.
• Ability to work some extended hours, night and weekends, as business needs require.

• Bachelor’s degree required.
• 4+ years experience as an event planner or similar experience in a professional setting; preference for experience in higher education or independent schools.
• Experience producing creative events and running successful fundraising events.

• Requires ability to sit at a desk and use standard office equipment, such as computer and phone, for prolonged periods.
• Occasionally work outdoors
• Must be able to ascend/descend stairs in an office building.
• Ability to turn, bend, reach, squat, push, pull, and occasionally lift 30lbs.

• The Events Manager is a full-time, exempt, 12-month position.
• The individual in this position is expected to work during all hours as may be assigned by the School and during other hours for events and activities.
• Events Manager is expected to perform their job duties on campus, unless otherwise permitted by the Head of School.
• As a condition of employment, all employees hired after August 1, 2021, are required to be fully vaccinated for COVID-19 and be able to provide proof of such vaccination.

Occasional travel required.

• Serves as the first point of contact for all individuals wishing to be in touch with the HOS.
• Helps maintain and coordinate the Head of School’s daily schedule.
• Reviews the All-School calendar (myRPCS) and adds important events to Head's calendar.
• Focuses on the office support and attention to detail that facilitates the smooth operation of the Head of School’s office.
• Works with the Assistant Head of School for Academics and Programs to maintain and update the All-School Calendar.
• Schedules event room usage.
• Works with Alumnae and Development Office to coordinate development visits with Head of School.
• Oversees the Head of School’s visiting calendar and coordinate travel.
• Coordinates food service arrangements and other pertinent details for HOS meetings held on campus.
• Opens and processes Head of School’s incoming and inter-office mail and assists Head of School in responding to mail, memos, etc.
• Answers telephone calls to the Head of School, takes messages, and answers inquiries when appropriate.
• Compiles data as needed for the Head of School.
• Conducts preliminary research as needed.
• Works on other projects, reports, and assignments to assist the Head in executing her responsibilities and/or as delegated by the Head of School.

• Coordinates with the All-School Teams and the Chairs of each team on status updates for larger initiatives.
• Assists the Human Resources team with tasks as appropriate.
• Assists with major projects such as the coordination of the planning and meeting schedule for the next Strategic Plan.
• Supports initiatives that impact the whole school, as designated by the Head of School (for example, the next Strategic Plan).
• Where needed, assists with calendar and room reservations, making sure to check for potential conflicts.
• Serves as a key member of the Calendar Committee.
• Supports Division Heads and Assistant Head of School for Academics and Programs with any employee hires that run through their offices.

• Assists and supports the Head of School with Trustee matters including but not limited to:
  • The new Trustee orientation program.
  • The annual fall Trustee Retreat.
  • Board and committee meetings.
• Attends Board meetings to take minutes and to help the Head follow-up after these meetings.
• Compiles, maintains, and distributes information pertaining to and/or mailings to the Board of Trustees.
• Maintains, updates, and distributes the Trustee Directory and Trustee Orientation Handbook each year.
• Coordinates with the Head of School on all trustee meetings and events.
• Prepares calendar for all trustee meetings.

• Communicates with faculty via e-mail on behalf of the Head of School.
• Schedules standing employee appointments and meetings with the Head.
• Prepares other start of school year materials for new and returning faculty and staff.
• Responds to, files, and circulates resumes.
• Schedules visits for job candidates.

• Ability to work independently and follow through on assignments with minimal direction or supervision.
• Demonstrates excellent time management, administrative, organizational, observational, and customer service skills.
• Ability to communicate clearly and effectively, both orally and in writing. Follow oral and written instructions.
• Excellent proofreading and writing skills.
• Ability to establish and maintain effective working relationships with other employees, and the general public.
• Advanced computer skills and experience with electronic email, MS Office applications and Google Suite required.
• Ability to react decisively and with good judgment to problem solve.
• Maintains a positive attitude and performs well under pressure. 
• Ability to support the HOS whether she is present in the office or away from the office.
• Must be able to handle sensitive information professionally, with integrity, and in confidence.
• Ability to work extended hours and be responsive as needs arise after business hours.

• Any combination of education, training, or work experience equivalent to a high school diploma. Bachelor’s degree in a related field preferred.
• 2+ years’ experience in an administrative support role, executive level experience highly desired.
• Valid MD driver’s license required.

• Must be able to remain in a stationary position that involves sitting at a desk or working on a computer for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard.
• Physical ability to engage in significant climbing, stooping, kneeling, bending, squatting, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, ascend/descend stairs, or repetitive motions.
• Seeing to read a variety of materials.
• Ability to lift up to 25lbs.

• This is a full-time, temporary assignment for a period not to exceed 5 months.
• This position is effective June 28, 2023, through approximately October 31, 2023. Depending on office needs, there may be an extension of the temporary assignment.
• As a condition of employment, all employees hired after August 1, 2021, are required to be fully vaccinated for COVID-19 and be able to provide proof of such vaccination.
• Typical work schedule of 8:00 a.m. – 4:30 p.m., Monday through Friday.
• Occasional extended hours may include evenings and holidays, as business needs require.
• Occasional work outdoors.

• Designs, specifies, configures, installs and maintains local and wide area network (LAN/WAN) hardware, software, and telecommunications services such as operating systems, software applications, personal computers, printers, servers, hubs, routers, switches, modems, cabling and internet services; specifically Cisco and Meraki network hardware, routers, switches and wireless access points.
• Install, deploy, configure, upgrade, maintain and troubleshoot server and workstation software applications including: Apple MacBook and iPad Apps, Websites, Calendars, Google Apps and Gmail, Proxy Internet Security, Network Security Camera System, Virtual, VPN and Remote Access, Wireless management, SSL, Blackbaud Suites of software.
• Extensive experience managing Wireless Access systems to include: Cisco WAP’s and Cisco Meraki.
• Manage Active Directory, user accounts, profiles, email accounts, file and directory access.
• Perform and manages Windows server administration functions and tasks including: DNS, DHCP, WINS, ISA, IIS, Printing, Group Policy, Enterprise Domains, Directory Security, Shares/Permissions, User migrations and remote access.
• Manage, install, configure, maintain and support system-wide wireless server software, signal and coverage analysis, Access point devices and wireless clients (BYOD systems).
• Provides additional level support for faculty, staff, students and administrators for remote and mobile users through Virtual, VPN and remote desktop.
• Installs, tests and upgrades software on servers used for email, web applications, file storage, printing, authentication, security, remote connectivity, and administrative applications.
• Recommends policies and procedures to the Director of Operations and outsourced vendor partner related to network hardware and software acquisition, use, support, security and backup.
• Creates desktop and laptop computer images and cloning in order to maintain an efficient method for desktop and laptop installation.
• Works closely with the RPCS Helpdesk team on repairs to faculty and student laptops.
• Performs repairs on desktops, laptops and peripherals as necessary according to manufacturer guidelines.
• Resolves requests for services from network users regarding their access to network resources and the operation of various software programs.
• Recommends and communicates standards for use of technology resources to the Director of Operations regarding network operations, data, personal computers, laptops and security.
• Researches, evaluates and recommends new technologies to the Director of Operations and Technology Steering Committee that is of benefit to the RPCS community.
• Recommends network backup and disaster recovery procedures to the Director of Operations. Ensures that backup and disaster recovery procedures are performed according to the schedule provided.
• Collects, analyzes and monitors network utilization statistics for use in establishing optimal settings for network performance.
• Performs network troubleshooting to isolate, diagnose and repair common network problems.
• Maintains primary relationship with vendors for Line of Business and Mission Critical Applications for Faculty and Staff
• Maintains an inventory of all network hardware, software licenses and peripherals to include domains and SSO certificates.
• Works with Helpdesk Staff to maintain detailed inventory list of all RPCS-owned on-site devices (hardware) for staff and students.
• Ensures that the network is virus free by managing, configuring and supporting firewalls and other network security systems.
• Co-manages the technology department budget with the Director of Operations.
• Maintains a schedule of contracts in place and updates a projection for major purchasing needs.
• Participates on Technology Steering Committee.
• Collaborate with all departments within RPCS on projects and systems to provide technical oversight.
• Provides technical support after normal business hours as needed to ensure the RPCS networks are operating 24/7.
• Other duties as assigned.